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Delivery Service

Delivery (Local)

  • Order will be delivered within 5 working days from the day of order confirmation.  Order fulfilment is subject to stock availability. In the event that we are unable to supply any of the ordered products, we will notify customer by phone or email before delivery.

  • Delivery will be suspended when typhoon signal No.8 or a black rain warning is hoisted. In such event, customer will be contacted to re-schedule the delivery time. If customer is not available to receive delivery at the scheduled time and requests an alternative delivery arrangement, customer shall bear the additional cost to be incurred.  All goods will be delivered as scheduled to the best of our ability, customer should be present to receive the goods at the agreed delivery time.

Return/Exchange Service

  • No refund or return service will be provided after all orders have been confirmed and transactions completed. If there is any problem with the goods, please keep the invoice and exchange within 7 days from the date of receipt. Please contact us before exchange!

Tracing Purchase Order

  • Please send an email to our Online Shop Customer Service (info@aidaptcanada.com) Aidapt reserves the right to modify the terms of service without prior notice.

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      • Free Delivery
        We offer FREE delivery for any purchase over CA$150 (net order amount). For order under CA$150, a delivery charge of CA$30 shall apply.
      • Monday - Friday 9:00 am - 5:00 pm (PST)
        TOLL FREE: 1-888-708-0488
        E-MAIL: info@aidaptcanada.com
    AIDAPT, ever since its establishment in 1990, has grown to become one of the largest independent solution suppliers in the UK for a broad range of products designed to aid mobility, independence and to help improve the daily life for elderly and less abled people in the home, hospital, and care environment.